Final walkthrough · claim closeout
Insurance & contractor punch-out checklist
36 line items across 6 sections — the same list a 365 Restoration project manager walks with the homeowner and the adjuster before a job is called complete. The PDF is fillable: tick Done or N/A, add a note and an owner, list open items and sign it, all from a phone.
IICRC S500 / S520 aligned Homeowner, PM and adjuster sign-off VA Class A #2705138091
The all-purpose closeout walkthrough for any loss type.
36 line items · 6 sections · fillable and signable
01
Mitigation closeout
Proof the structure hit dry standard before any rebuild was covered up.
- Final moisture readings at or below dry standard on all affected materials
- Daily drying log complete — start date through release date
- Equipment log reconciled (air movers, dehumidifiers, air scrubbers, days on site)
- Containment, poly and negative air removed; affected areas HEPA vacuumed
- Antimicrobial application documented per IICRC S500 / S520
- Debris, demo material and equipment removed from the property
02
Structure, framing and drywall
Everything behind the paint that an adjuster will ask about.
- Replaced framing, subfloor and sheathing match pre-loss dimension and grade
- Insulation replaced to the same R-value in all opened cavities
- Drywall hung, taped, floated — no visible seams, screw pops or ridging
- Texture matches the existing surrounding surfaces
- Ceilings level and free of sag; no water staining or bleed-through
- Trim, baseboard, casing and crown reinstalled and caulked tight
03
Finishes and paint
The part the homeowner actually sees on the final walkthrough.
- Paint coverage even in natural and artificial light; no roller lap marks
- Cut lines straight at ceilings, trim, outlets and switch plates
- Flooring flat, seams tight, transitions and thresholds secured
- Tile grout and caulk lines uniform, sealed and free of haze
- Cabinets, countertops and hardware aligned, level and operating
- Doors and windows open, close, latch and lock without binding
04
Mechanical, electrical and plumbing
Life-safety and code items — the ones that fail an inspection.
- All outlets, switches and fixtures tested and operating
- GFCI / AFCI protection tested where required
- Smoke and CO detectors reinstalled, powered and tested
- Plumbing fixtures run — no leaks at supply, drain or trap
- HVAC supply and return registers reinstalled; system cycles heat and cool
- Ductwork cleaned or replaced where damage or contamination was documented
05
Insurance and claim documentation
What the carrier needs on file before final payment releases.
- Final Xactimate estimate matches the work completed on site
- All supplements submitted, approved and documented in writing
- Before, during and after photos delivered to the carrier and the customer
- Certificate of insurance and W-9 on file with the carrier
- Lien waivers issued for completed and paid work
- Warranty and manufacturer documentation handed to the homeowner
06
Final walkthrough and handover
Signed here means the job is done — not 'nearly done'.
- Homeowner walked every affected room with the project manager
- Punch items listed below assigned an owner and a due date
- Site broom clean; exterior, driveway and landscaping restored
- Keys, remotes, filters and spare materials returned to the homeowner
- Certificate of satisfaction signed and dated
- Final invoice, deductible and depreciation release reviewed with the homeowner