Firefighter battling a house fire at night before 365 Restoration begins recovery

24/7 Emergency Response · Fire · Water · Mold

Restoration Servicesthroughout Hampton Roads

Emergency water, fire and mold restoration — plus full reconstruction — for homes and businesses throughout Hampton Roads. Insurance-experienced crews on site fast, 24/7/365.

Request Emergency Help
60 min
Avg. response time
1,200+
Losses restored
IICRC
Certified crews
365
Days a year
FIRE & SMOKE•WATER EXTRACTION•MOLD REMEDIATION•STORM DAMAGE•FULL RECONSTRUCTION•AIR DUCT CLEANING•KITCHEN & BATH REMODELING•FIRE & SMOKE•WATER EXTRACTION•MOLD REMEDIATION•STORM DAMAGE•FULL RECONSTRUCTION•AIR DUCT CLEANING•KITCHEN & BATH REMODELING•FIRE & SMOKE•WATER EXTRACTION•MOLD REMEDIATION•STORM DAMAGE•FULL RECONSTRUCTION•AIR DUCT CLEANING•KITCHEN & BATH REMODELING•FIRE & SMOKE•WATER EXTRACTION•MOLD REMEDIATION•STORM DAMAGE•FULL RECONSTRUCTION•AIR DUCT CLEANING•KITCHEN & BATH REMODELING•

What we restore

Full scope of work

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Documented, photo by photo

Every job is documented from first walkthrough to final walkthrough. Customers and adjusters see the same before-and-after record our crews upload in the field — tap any photo to zoom.

Fire & smoke — living room

01

Before — soot-loaded walls, charred framing and smoke-damaged contents.

After — sealed, refinished and rebuilt to pre-loss condition.

Water damage — Category 2 loss

02

Before — standing water, saturated substrate and wicking drywall.

After — dried to standard, moisture-verified and rebuilt.

Mold remediation — containment area

03

Before — visible microbial growth on affected building materials.

After — remediated, cleared by post-remediation verification and rebuilt.

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View customer photos

A neighbor at your door — not a call center

A named project manager walks the property with you and stays with your job until the final walkthrough.

Our 5-step promise

The exact experience every customer gets, from the first call to the last signature.

Tap a step to see what happens.

Sporecyte lab testing

Know exactly what's growing

Need air samples?

We pair certified mold remediation with Sporecyte AI-assisted lab analysis — real spore counts, species identification and a clear written report you can hand to your adjuster.

“Pipe burst at 2am. They were pumping water out before sunrise and had the whole house dry in three days.”
Danielle R.Virginia BeachVerified customer · Water damage
“Kitchen fire wrecked half our downstairs. They handled the insurance paperwork and the rebuild looks brand new.”
Marcus T.ChesapeakeVerified customer · Fire damage & rebuild
“Mold behind the laundry wall. Contained, removed and tested clean. Straight answers the entire time.”
Priya N.NorfolkVerified customer · Mold remediation
“Pipe burst at 2am. They were pumping water out before sunrise and had the whole house dry in three days.”
Danielle R.Virginia BeachVerified customer · Water damage
“Kitchen fire wrecked half our downstairs. They handled the insurance paperwork and the rebuild looks brand new.”
Marcus T.ChesapeakeVerified customer · Fire damage & rebuild
“Mold behind the laundry wall. Contained, removed and tested clean. Straight answers the entire time.”
Priya N.NorfolkVerified customer · Mold remediation

Serving all of Hampton Roads

ChesapeakeVirginia BeachNorfolkPortsmouthSuffolkHamptonNewport NewsSmithfieldChesapeakeVirginia BeachNorfolkPortsmouthSuffolkHamptonNewport NewsSmithfield
Fire-damaged interior awaiting emergency restoration

Damage now? Call now.

Every hour of delay spreads the damage. Our line is answered by a live person 24 hours a day, every day of the year.

Leave us a Google reviewTakes about 30 seconds — it helps neighbors find us.

Insurance & claims

We handle the claim like we handle the job — in plain English

Most people have never filed a fire, water or mold claim before. Here is exactly how it runs, what you do, and what we do. No insurance-speak, no surprises at the end.

Preview opens the PDF right here — from there you can open it in a new tab to print or save it to Files.

How we work with your adjuster

We are a licensed Virginia restoration contractor (VA 2705138091), not a public adjuster. We document your loss and write the repair scope — your carrier decides coverage under your policy.

24/7 emergency responseInsurance claims welcome

VA lic #2705138091. IICRC water + fire & smoke #70269754. Licensed & insured. Xactimate certified. EPA Lead-Safe firm #NAT-F107699-1. EPA Lead-Safe firm #NAT-F348269-1. Asbestos awareness #NOF178813531-47384-167569. Bloodborne pathogens #NOF-178818052-352-167569. GoldMorr mold & mildew lic #20266926479. GoldMorr Certified Master Technician #2026137769. BOI Environmental ozone & hydroxyl #BOIE-OHR0000051788. Professional Mold Inspection Institute #CMR0000051782. Since 1995. 24/7 emergency response. Insurance claims welcome.

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