OCEAN VIEW · NORFOLK, VIRGINIA
Water, Fire & Mold Restoration in Ocean View
Ocean View is about 35 minutes out; during nor'easters we stage extraction equipment on the north side of the city. We answer the phone live 24 hours a day, dry to IICRC standard and bill your insurance carrier direct — you pay the deductible only.
We cover East and West Ocean View, Willoughby Spit, Bay Oaks, Cottage Line and Little Creek. Ocean View runs from small mid-century cottages to newer infill townhomes, much of it low-lying and close to the water. Crawl spaces here sit near the water table and stay damp long after a storm passes.
What we see most in Ocean View
The loss we respond to most often here: tidal flooding and crawl-space moisture that turns into mold under the first floor. Every job starts the same way — stop the source, meter the affected materials, then dry or remediate on a documented plan instead of guessing.
- Live 24/7 answer, 60 minute average response
- Moisture mapping before any demolition
- IICRC S500 drying and S520 mold remediation
- Daily moisture logs for your adjuster
- Xactimate scope billed direct to the carrier
- Licensed Class A rebuild by the same crew
Ocean View services
Ocean View questions
- My crawl space smells musty — is that mold?
- Often it is microbial growth on joists and subfloor. We inspect, sample where useful, and price remediation to IICRC S520 with a vapor barrier and moisture control so it does not return.
- Does flood damage go through homeowners insurance?
- Rising water is normally a flood-policy claim, while a burst pipe is a homeowners claim. We document the source clearly so the right policy is billed.
Credentials you can check
365 Restoration is a licensed and insured Virginia restoration contractor. Ask us for our license and certificate of insurance before work starts — we send them on request.
- Virginia licensed contractor
- License #2705138091 — verifiable with Virginia DPOR
- IICRC certified firm — water and fire & smoke
- IICRC certified firm #70269754 — water damage restoration (WRT) and fire & smoke restoration (FSRT), with technicians trained to IICRC S500 water, S700 fire and smoke, and S520 mold remediation standards
- EPA Lead-Safe certified firm
- National certification #NAT-F107699-1 for lead paint work and lead remediation
- EPA Lead-Safe certified firm
- National certification #NAT-F348269-1 for lead paint work and lead remediation
- Asbestos awareness certified
- Certificate #NOF178813531-47384-167569
- Bloodborne pathogens certified
- Certificate #NOF-178818052-352-167569
- GoldMorr licensed
- GoldMorr mold and mildew restoration license #20266926479
- GoldMorr Certified Master Technician — mold treatment
- Greg Starling — GoldMorr Certified Master Technician, mold treatment certificate #2026137769
- BOI Environmental ozone & hydroxyl remediation
- Certificate #BOIE-OHR0000051788
- Professional Mold Inspection Institute
- Certified mold remediator #CMR0000051782
- Xactimate certified estimating
- Scopes and estimates written in Xactimate — the platform insurance carriers use
- Fully insured
- General liability and workers' compensation — certificate of insurance on request
- Serving Hampton Roads since 1995
- 31 years restoring homes and businesses in Virginia
Filing a claim? Our insurance & adjuster page walks through every step, or see what a water damage inspection includes and before & after photos.
Free Ocean View estimate
Tell us what happened and attach photos — we'll call you back with next steps. For an active emergency, call (757) 403-9958 so we can dispatch now.
Insurance & claims
We handle the claim like we handle the job — in plain English
Most people have never filed a fire, water or mold claim before in Ocean View. Here is exactly how it runs, what you do, and what we do. No insurance-speak, no surprises at the end.
Preview opens the PDF right here — from there you can open it in a new tab to print or save it to Files.
We are a licensed Virginia restoration contractor (VA 2705138091), not a public adjuster. We document your loss and write the repair scope — your carrier decides coverage under your policy.
365 Restoration · 1720 Lambert Court, Unit I, Chesapeake, Virginia 23320 · Serving Ocean View and Norfolk since 1995.