HAMPTON ROADS · CRAWL SPACES

Crawl Space Mold Removal

Coastal Virginia's high water table, vented crawl spaces and summer humidity keep floor framing above the moisture content mold needs. We remediate to IICRC S520, dry the structure, then fix the moisture source so the growth does not return.

Signs of mold under your floor

  • Musty smell in the first-floor rooms, strongest near vents
  • White, grey or black growth on joists and subfloor
  • Insulation sagging or falling out of the floor system
  • Standing water or damp soil under the vapor barrier
  • Cupping hardwood or soft spots in the floor above
  • Humidity above 60% on a crawl-space hygrometer
  • Rusting duct straps, hangers and HVAC pans
  • Allergy or asthma symptoms that ease when you leave the house

How the work runs

  1. STEP 1

    Inspection and moisture readings

    We enter the crawl space, photograph the conditions and meter joists, subfloor and soil so the scope is based on readings rather than a look.

  2. STEP 2

    Lab testing when it matters

    Where the species or the extent is in question, we sample and send it to the Sporecyte lab for microscopy and a plain-English report.

  3. STEP 3

    Fix the water first

    Failed plumbing, grading, downspouts, missing vapor barrier or a groundwater path — remediation without correcting the source just buys a few months.

  4. STEP 4

    Containment and removal to IICRC S520

    Negative air with HEPA filtration, removal of contaminated insulation and debris, HEPA vacuuming and antimicrobial treatment of the wood framing.

  5. STEP 5

    Dry the structure

    Dehumidification and airflow until joists and subfloor hit dry standard, logged daily so your carrier sees the progression.

  6. STEP 6

    Vapor barrier and moisture control

    New sealed vapor barrier, and where the space warrants it, encapsulation with a conditioning dehumidifier so humidity stays below what mold needs.

Common questions

Does insurance cover crawl space mold?
It depends on the cause. Mold that follows a sudden covered loss — a burst supply line, a failed water heater — is often covered, while long-term humidity or groundwater usually is not. We document the source either way so the claim is decided on facts.
Do I need encapsulation or just remediation?
Remediation removes what is there. Encapsulation with a sealed liner and conditioning dehumidifier is what keeps it from coming back in a vented Hampton Roads crawl space. We price both and tell you honestly which your space needs.
How long does it take?
Most residential crawl spaces are containment, removal and treatment in one to three days, plus drying time. Larger or wetter spaces run longer and we give you the schedule before we start.
Should I test before remediation?
Testing helps when the extent is unclear, when a sale or landlord dispute is involved, or when someone in the home is symptomatic. Our Sporecyte lab testing returns species and a remediation plan in plain English.

Credentials you can check

365 Restoration is a licensed and insured Virginia restoration contractor. Ask us for our license and certificate of insurance before work starts — we send them on request.

Virginia licensed contractor
License #2705138091 — verifiable with Virginia DPOR
IICRC certified firm — water and fire & smoke
IICRC certified firm #70269754 — water damage restoration (WRT) and fire & smoke restoration (FSRT), with technicians trained to IICRC S500 water, S700 fire and smoke, and S520 mold remediation standards
EPA Lead-Safe certified firm
National certification #NAT-F107699-1 for lead paint work and lead remediation
EPA Lead-Safe certified firm
National certification #NAT-F348269-1 for lead paint work and lead remediation
Asbestos awareness certified
Certificate #NOF178813531-47384-167569
Bloodborne pathogens certified
Certificate #NOF-178818052-352-167569
GoldMorr licensed
GoldMorr mold and mildew restoration license #20266926479
GoldMorr Certified Master Technician — mold treatment
Greg Starling — GoldMorr Certified Master Technician, mold treatment certificate #2026137769
BOI Environmental ozone & hydroxyl remediation
Certificate #BOIE-OHR0000051788
Professional Mold Inspection Institute
Certified mold remediator #CMR0000051782
Xactimate certified estimating
Scopes and estimates written in Xactimate — the platform insurance carriers use
Fully insured
General liability and workers' compensation — certificate of insurance on request
Serving Hampton Roads since 1995
31 years restoring homes and businesses in Virginia
See every license and certificate number

Related: whole-home mold remediation, Sporecyte lab mold testing and water damage inspections.

Nearby service areas

Our crews dispatch across Hampton Roads and Central Virginia 24/7. Pick the closest city for local response times, neighborhoods and project photos.

Working a claim? Read our insurance & adjuster guide and the IICRC S500/S520/S700 mitigation standards we document every job against.

See the full service-area map

Free crawl space estimate

Send photos of what you can see and we'll tell you what it likely is and what an inspection would cover.

Four quick fields — tell us the type of damage and where it is. Attach photos if you have them and a representative will call you back within two hours.

Requested arrival (optional)

Pick a day and window if you'd like the crew at a specific time. Emergencies are handled 24/7.

How should we reach you?
When should we call you?
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Time window

We'll aim for Today Oct 16 · Anytime — call ASAP. Emergencies are handled 24/7.

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A confirmation email goes to the address above as soon as we receive your request.

Active emergency? Call (757) 403-9958 — we answer 24/7.

Insurance & claims

We handle the claim like we handle the job — in plain English

Most people have never filed a fire, water or mold claim before. Here is exactly how it runs, what you do, and what we do. No insurance-speak, no surprises at the end.

Preview opens the PDF right here — from there you can open it in a new tab to print or save it to Files.

How we work with your adjuster

We are a licensed Virginia restoration contractor (VA 2705138091), not a public adjuster. We document your loss and write the repair scope — your carrier decides coverage under your policy.

365 Restoration · 1720 Lambert Court, Unit I, Chesapeake, Virginia 23320 · Serving Virginia since 1995.

24/7 emergency responseInsurance claims welcome

VA lic #2705138091. IICRC water + fire & smoke #70269754. Licensed & insured. Xactimate certified. EPA Lead-Safe firm #NAT-F107699-1. EPA Lead-Safe firm #NAT-F348269-1. Asbestos awareness #NOF178813531-47384-167569. Bloodborne pathogens #NOF-178818052-352-167569. GoldMorr mold & mildew lic #20266926479. GoldMorr Certified Master Technician #2026137769. BOI Environmental ozone & hydroxyl #BOIE-OHR0000051788. Professional Mold Inspection Institute #CMR0000051782. Since 1995. 24/7 emergency response. Insurance claims welcome.

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