RICHMOND, VIRGINIA
Fire, Water & Mold Restoration in Richmond
Fire, water and mold restoration and full reconstruction for Richmond and the surrounding Central Virginia counties, with 24/7 emergency dispatch and direct insurance billing.
Richmond services
Tap to see everything we handle here.
Water damage restoration
Emergency extraction, structural drying and moisture mapping after burst pipes, storm intrusion and appliance failures.
Fire & smoke damage
Board-up, soot and odor removal, contents cleaning and full rebuild after a fire loss.
Mold remediation
Containment, HEPA filtration and IICRC S520 removal with post-remediation verification.
Reconstruction & remodeling
Kitchens, baths and whole-home rebuilds finished by the same crew that dried the loss.
Why Richmond losses are different
Richmond's mix of century-old row homes and newer suburban builds means two very different playbooks — plaster and knob-and-tube era framing dry slowly and hide damage, while newer slab construction traps water under finished flooring. Both get metered and documented before anything is opened up.
We work throughout Richmond — The Fan, Church Hill, Scott's Addition, Midlothian, Short Pump and Henrico.
- 24/7/365 emergency dispatch to Central Virginia
- IICRC certified technicians
- Xactimate estimates billed direct to your carrier
- Licensed VA Class A contractor since 1995
Credentials you can check
365 Restoration is a licensed and insured Virginia restoration contractor. Ask us for our license and certificate of insurance before work starts — we send them on request.
- Virginia licensed contractor
- License #2705138091 — verifiable with Virginia DPOR
- IICRC certified firm — water and fire & smoke
- IICRC certified firm #70269754 — water damage restoration (WRT) and fire & smoke restoration (FSRT), with technicians trained to IICRC S500 water, S700 fire and smoke, and S520 mold remediation standards
- EPA Lead-Safe certified firm
- National certification #NAT-F107699-1 for lead paint work and lead remediation
- EPA Lead-Safe certified firm
- National certification #NAT-F348269-1 for lead paint work and lead remediation
- Asbestos awareness certified
- Certificate #NOF178813531-47384-167569
- Bloodborne pathogens certified
- Certificate #NOF-178818052-352-167569
- GoldMorr licensed
- GoldMorr mold and mildew restoration license #20266926479
- GoldMorr Certified Master Technician — mold treatment
- Greg Starling — GoldMorr Certified Master Technician, mold treatment certificate #2026137769
- BOI Environmental ozone & hydroxyl remediation
- Certificate #BOIE-OHR0000051788
- Professional Mold Inspection Institute
- Certified mold remediator #CMR0000051782
- Xactimate certified estimating
- Scopes and estimates written in Xactimate — the platform insurance carriers use
- Fully insured
- General liability and workers' compensation — certificate of insurance on request
- Serving Hampton Roads since 1995
- 31 years restoring homes and businesses in Virginia
Richmond questions
- Do you actually service Richmond?
- Yes. Richmond and the surrounding counties are within our reconstruction and large-loss service area. Call and we will confirm an arrival window before we dispatch.
- Do you handle large commercial losses?
- Yes — commercial water, fire and mold losses including multi-unit buildings, offices and retail, with documented drying plans for the carrier.
- How does billing work?
- We write the scope in Xactimate and bill your insurance carrier direct. Homeowners are responsible for the deductible only.
More detail on insurance claims, all services and the full before & after gallery.
Richmond service pages
Detailed local pages covering what we do, what it costs your carrier, and how fast we get there.
Water damage restoration
Emergency extraction, structural drying and moisture mapping to IICRC S500.
Richmond details
Fire & smoke damage
Board-up, soot and odor removal, contents cleaning and full rebuild.
Richmond details
Mold remediation
Containment, HEPA removal and clearance support under IICRC S520.
Richmond detailsNearby service areas
Our crews dispatch across Hampton Roads and Central Virginia 24/7. Pick the closest city for local response times, neighborhoods and project photos.
Working a claim? Read our insurance & adjuster guide and the IICRC S500/S520/S700 mitigation standards we document every job against.
See the full service-area mapReady for a price in Richmond?
Send photos and details — we respond 24/7 with next steps.
Free Richmond estimate
Tell us what happened and attach photos — we'll call you back with next steps. For an active emergency, call (757) 403-9958 so we can dispatch now.
Rather use our full intake page? Request service here.
Insurance & claims
We handle the claim like we handle the job — in plain English
Most people have never filed a fire, water or mold claim before in Richmond. Here is exactly how it runs, what you do, and what we do. No insurance-speak, no surprises at the end.
Preview opens the PDF right here — from there you can open it in a new tab to print or save it to Files.
We are a licensed Virginia restoration contractor (VA 2705138091), not a public adjuster. We document your loss and write the repair scope — your carrier decides coverage under your policy.
365 Restoration · 1720 Lambert Court, Unit I, Chesapeake, Virginia 23320 · Serving Richmond and Central Virginia since 1995.