PORTSMOUTH, VIRGINIA
Fire, Water & Mold Restoration in Portsmouth
Emergency restoration and reconstruction across Portsmouth, 24 hours a day. Our Chesapeake shop is minutes away, so crews reach most Portsmouth addresses in 30 to 45 minutes.
Portsmouth services
Water damage restoration
Extraction, structural drying and moisture mapping after burst pipes, tidal flooding and storm intrusion.
Fire & smoke damage
Emergency board-up, soot and odor removal, contents cleaning and full rebuild after a fire loss.
Mold remediation
Containment, HEPA filtration and removal with post-remediation verification for older Portsmouth crawl spaces.
Reconstruction & remodeling
Kitchens, baths and whole-home rebuilds finished by the same crew that dried the loss.
Why Portsmouth losses are different
Portsmouth has some of the oldest housing stock in Hampton Roads. Plaster walls, cast-iron drains and shallow crawl spaces behave nothing like new construction when they get wet, and tidal flooding off the Elizabeth River stacks surge on top of ordinary plumbing failures. We dry to a meter reading, not to the calendar.
We work throughout Portsmouth — Olde Towne, Park View, Churchland, Cradock, Port Norfolk, Westhaven and Simonsdale.
- 24/7/365 emergency dispatch, 30–45 minutes typical
- IICRC certified technicians
- Xactimate estimates billed direct to your carrier
- Licensed VA Class A contractor since 1995
Credentials you can check
365 Restoration is a licensed and insured Virginia restoration contractor. Ask us for our license and certificate of insurance before work starts — we send them on request.
- Virginia licensed contractor
- License #2705138091 — verifiable with Virginia DPOR
- IICRC certified firm — water and fire & smoke
- IICRC certified firm #70269754 — water damage restoration (WRT) and fire & smoke restoration (FSRT), with technicians trained to IICRC S500 water, S700 fire and smoke, and S520 mold remediation standards
- EPA Lead-Safe certified firm
- National certification #NAT-F107699-1 for lead paint work and lead remediation
- EPA Lead-Safe certified firm
- National certification #NAT-F348269-1 for lead paint work and lead remediation
- Asbestos awareness certified
- Certificate #NOF178813531-47384-167569
- Bloodborne pathogens certified
- Certificate #NOF-178818052-352-167569
- GoldMorr licensed
- GoldMorr mold and mildew restoration license #20266926479
- GoldMorr Certified Master Technician — mold treatment
- Greg Starling — GoldMorr Certified Master Technician, mold treatment certificate #2026137769
- BOI Environmental ozone & hydroxyl remediation
- Certificate #BOIE-OHR0000051788
- Professional Mold Inspection Institute
- Certified mold remediator #CMR0000051782
- Xactimate certified estimating
- Scopes and estimates written in Xactimate — the platform insurance carriers use
- Fully insured
- General liability and workers' compensation — certificate of insurance on request
- Serving Hampton Roads since 1995
- 31 years restoring homes and businesses in Virginia
Portsmouth questions
How fast can you reach Portsmouth?
Our shop is in Chesapeake, minutes from Portsmouth on I-264 and Route 17. Typical arrival is 30 to 45 minutes, 24 hours a day including holidays.
Do you bill my insurance directly?
Yes. Estimates are written in Xactimate — the same platform your adjuster uses — and billed direct to the carrier. You cover your deductible only.
What makes Portsmouth water losses tricky?
Olde Towne and Park View hold some of the oldest housing stock in Hampton Roads — plaster walls, knob-and-tube era framing, cast-iron drains and shallow crawl spaces. Tidal flooding off the Elizabeth River adds surge on top of that, so we meter framing and subfloor rather than trusting a dry-looking surface.
Can you work on historic Olde Towne homes?
Yes. 365 Restoration is a licensed Virginia Class A contractor with IICRC certified technicians, in business since 1995. We dry in place where possible to preserve original plaster, trim and heart-pine floors, and we pull permits for Portsmouth reconstruction work.
For a water-specific walkthrough see our Portsmouth water damage page, or the Hampton Roads service area FAQ.
Portsmouth service pages
Detailed local pages covering what we do, what it costs your carrier, and how fast we get there.
Water damage restoration
Emergency extraction, structural drying and moisture mapping to IICRC S500.
Portsmouth details
Fire & smoke damage
Board-up, soot and odor removal, contents cleaning and full rebuild.
Portsmouth details
Mold remediation
Containment, HEPA removal and clearance support under IICRC S520.
Portsmouth detailsNearby service areas
Our crews dispatch across Hampton Roads and Central Virginia 24/7. Pick the closest city for local response times, neighborhoods and project photos.
Working a claim? Read our insurance & adjuster guide and the IICRC S500/S520/S700 mitigation standards we document every job against.
See the full service-area mapFree Portsmouth estimate
Tell us what happened and attach photos — we'll call you back with next steps. For an active emergency, call (757) 403-9958 so we can dispatch now.
365 Restoration · 1720 Lambert Court, Unit I, Chesapeake, Virginia 23320 · Serving Portsmouth, Chesapeake, Norfolk and Suffolk since 1995. See our insurance & adjuster guide or FAQ.