PORTSMOUTH, VIRGINIA
Mold Remediation in Portsmouth
Mold is a moisture problem first. We find the water source, contain the area, remove the growth safely, and fix what let it in. Portsmouth is minutes from our Chesapeake base across the Western Branch.
We work Olde Towne, Churchland, Cradock, Port Norfolk and Westhaven and the streets around them, so a mold remediation call in Portsmouth does not start with a crew learning the area. Historic Portsmouth homes need careful, low-demolition drying so original millwork, floors and plaster survive the restoration.
What happens after you call
Tap to see our step-by-step response.
- STEP 1
Inspection & moisture source
We locate the water that fed the growth — remediation without that is temporary.
- STEP 2
Containment
Sealed containment and negative air pressure so spores don't travel to clean rooms.
- STEP 3
HEPA remediation
Affected materials removed and bagged, surfaces HEPA vacuumed and treated by IICRC S520 practice.
- STEP 4
Drying & clearance
The area is dried to standard, and we support third-party clearance testing when required.
- STEP 5
Rebuild
Drywall, trim, paint and flooring put back so the room looks like nothing happened.
Where we find mold in Portsmouth
- Crawl spaces and unvented subfloors
- Behind vinyl and under laminate flooring
- Bathrooms with failed shower pans
- Attics with blocked or missing ventilation
- Around windows and failed flashing
- Under kitchen sinks and dishwashers
- Long-running slow supply-line leaks
- Post-flood properties dried too slowly
Historic Portsmouth homes need careful, low-demolition drying so original millwork, floors and plaster survive the restoration.
We work throughout Portsmouth — Olde Towne, Churchland, Cradock, Port Norfolk and Westhaven.
Mold removal with the Goldmorr System
365 Restoration is now a trained and licensed Goldmorr company — one of a limited network of contractors allowed to use the Goldmorr System and its GM6000 and GM2000 products. It is a demolition-free approach to mold remediation: treat the growth and the staining where it sits, clean the air in the space, then verify the result. For you that usually means less tear-out, less rebuild, and a shorter job.
- Less demolition
- The Goldmorr System is built around treating and cleaning materials in place, so framing, sheathing and sound drywall stay where they are instead of going in a dumpster.
- GM6000 — visible stain removal
- Goldmorr's workhorse product lifts visible mold staining out of porous surfaces like drywall, plywood, OSB, lumber, concrete, tile and grout, usually with little or no scrubbing.
- GM2000 — the air you breathe
- Remediation is not finished when the wall looks clean. The Goldmorr air treatment step targets what is left airborne in the space, which is the part most homeowners are actually worried about.
- Trained companies only
- Goldmorr's parent company only sells these products to companies that complete their training and hold a current license. It is not something a crew can pick up off a shelf.
Our Goldmorr credentials
- Licensed Goldmorr company
Mold & mildew restoration license #20266926479 - Goldmorr Certified Master Technician
Greg Starling — mold treatment certificate #2026137769
Goldmorr sits alongside our IICRC S520 training and our Virginia Class A license — see every license and certificate number, or look us up in the Goldmorr certified company locator.
Licensing, certifications & insurance
Credentials you can check
365 Restoration is a licensed and insured Virginia restoration contractor. Ask us for our license and certificate of insurance before work starts — we send them on request.
- Virginia licensed contractor
- License #2705138091 — verifiable with Virginia DPOR
- IICRC certified firm — water and fire & smoke
- IICRC certified firm #70269754 — water damage restoration (WRT) and fire & smoke restoration (FSRT), with technicians trained to IICRC S500 water, S700 fire and smoke, and S520 mold remediation standards
- EPA Lead-Safe certified firm
- National certification #NAT-F107699-1 for lead paint work and lead remediation
- EPA Lead-Safe certified firm
- National certification #NAT-F348269-1 for lead paint work and lead remediation
- Asbestos awareness certified
- Certificate #NOF178813531-47384-167569
- Bloodborne pathogens certified
- Certificate #NOF-178818052-352-167569
- GoldMorr licensed
- GoldMorr mold and mildew restoration license #20266926479
- GoldMorr Certified Master Technician — mold treatment
- Greg Starling — GoldMorr Certified Master Technician, mold treatment certificate #2026137769
- BOI Environmental ozone & hydroxyl remediation
- Certificate #BOIE-OHR0000051788
- Professional Mold Inspection Institute
- Certified mold remediator #CMR0000051782
- Xactimate certified estimating
- Scopes and estimates written in Xactimate — the platform insurance carriers use
- Fully insured
- General liability and workers' compensation — certificate of insurance on request
- Serving Hampton Roads since 1995
- 31 years restoring homes and businesses in Virginia
Filing a claim? Our insurance & adjuster page walks through every claim step, or browse all restoration services, before & after photos and common questions.
Nearby service areas
Our crews dispatch across Hampton Roads and Central Virginia 24/7. Pick the closest city for local response times, neighborhoods and project photos.
Working a claim? Read our insurance & adjuster guide and the IICRC S500/S520/S700 mitigation standards we document every job against.
See the full service-area mapFree Portsmouth estimate
Tell us what happened and attach photos — we'll call you back with next steps. For an active emergency, call (757) 403-9958 instead so we can dispatch now.
Insurance & claims
We handle the claim like we handle the job — in plain English
Most people have never filed a fire, water or mold claim before in Portsmouth. Here is exactly how it runs, what you do, and what we do. No insurance-speak, no surprises at the end.
Preview opens the PDF right here — from there you can open it in a new tab to print or save it to Files.
We are a licensed Virginia restoration contractor (VA 2705138091), not a public adjuster. We document your loss and write the repair scope — your carrier decides coverage under your policy.
365 Restoration · 1720 Lambert Court, Unit I, Chesapeake, Virginia 23320 · Serving Portsmouth and Hampton Roads since 1995.