VIRGINIA BEACH, VIRGINIA
Smoke smell removal in Virginia Beach
If the fire is long gone but the smell isn't, the odor is still living in something — insulation, ductwork, carpet pad, subfloor or the back of the drywall. We find it, remove it and seal what's left so it doesn't return.
Virginia Beach homes make this harder than most. Salt air, slab-on-grade construction and summer humidity re-activate smoke residue, so a house that smelled fine in March can smell smoky again in July. That's not a new problem — it's the sign the original job masked the odor instead of removing the source.
How we actually get rid of it
Source removal first
No machine deodorizes a house that still holds soot. Charred material, contaminated insulation and loaded filters come out before any treatment runs.
Hydroxyl generators
Safe to run while you stay in the home. Slower than ozone, but it treats occupied spaces, fabrics and electronics without pulling you out for days.
Ozone or thermal fogging
For heavy odor in vacant structures. Fogging re-creates the way smoke travelled so the deodorizer reaches the same cracks the smoke reached.
Duct cleaning and sealing
Negative-air duct cleaning, then a stain-blocking sealer on framing and drywall so odor locked in porous material can't off-gas later.
Odors we're called for most
- Kitchen fire and burnt-food odor that survived repainting
- Cigarette smoke in a rental turnover or estate sale property
- Furnace puff-back odor blown through every register
- Neighboring condo or townhome fire with no visible damage
- Wildfire and brush smoke drawn in through a running HVAC
- Odor that returns each summer once the humidity climbs
Selling or renting the property? We document the treatment with before-and-after photos and a written scope you can hand to a buyer, tenant or adjuster.
Credentials you can check
365 Restoration is a licensed and insured Virginia restoration contractor. Ask us for our license and certificate of insurance before work starts — we send them on request.
- Virginia licensed contractor
- License #2705138091 — verifiable with Virginia DPOR
- IICRC certified firm — water and fire & smoke
- IICRC certified firm #70269754 — water damage restoration (WRT) and fire & smoke restoration (FSRT), with technicians trained to IICRC S500 water, S700 fire and smoke, and S520 mold remediation standards
- EPA Lead-Safe certified firm
- National certification #NAT-F107699-1 for lead paint work and lead remediation
- EPA Lead-Safe certified firm
- National certification #NAT-F348269-1 for lead paint work and lead remediation
- Asbestos awareness certified
- Certificate #NOF178813531-47384-167569
- Bloodborne pathogens certified
- Certificate #NOF-178818052-352-167569
- GoldMorr licensed
- GoldMorr mold and mildew restoration license #20266926479
- GoldMorr Certified Master Technician — mold treatment
- Greg Starling — GoldMorr Certified Master Technician, mold treatment certificate #2026137769
- BOI Environmental ozone & hydroxyl remediation
- Certificate #BOIE-OHR0000051788
- Professional Mold Inspection Institute
- Certified mold remediator #CMR0000051782
- Xactimate certified estimating
- Scopes and estimates written in Xactimate — the platform insurance carriers use
- Fully insured
- General liability and workers' compensation — certificate of insurance on request
- Serving Hampton Roads since 1995
- 31 years restoring homes and businesses in Virginia
Related pages: smoke damage cleanup in Virginia Beach, fire damage restoration, indoor air quality testing and before & after photos.
Get the smell checked out
Four quick details and we'll call you back to walk the odor source with you — no cost.
Free Virginia Beach smoke cleanup & odor removal checklist
A printable PDF with the first 24 hours, what never to do, the professional deodorization sequence and the documentation your insurer will ask for.
Nearby service areas
Our crews dispatch across Hampton Roads and Central Virginia 24/7. Pick the closest city for local response times, neighborhoods and project photos.
Working a claim? Read our insurance & adjuster guide and the IICRC S500/S520/S700 mitigation standards we document every job against.
See the full service-area mapFree odor assessment
Tell us when the smoke happened and where the smell is strongest, and attach photos if you have them. Prefer to talk now? Call (757) 403-9958.
365 Restoration · 1720 Lambert Court, Unit I, Chesapeake, Virginia 23320 · Serving Virginia Beach and Hampton Roads since 1995.