CHESAPEAKE, VIRGINIA

Smoke smell removal in Chesapeake

The fire is long over but the smell isn't — because the odor is still living in something: duct board, attic insulation, carpet pad, subfloor or crawlspace framing. We find it, remove it and seal whatever stays.

Chesapeake's mix of vented crawlspaces, big central duct runs and heavy summer humidity is why smoke odor keeps coming back here. Homes in Greenbrier, Great Bridge, Deep Creek and Western Branch can smell fine in March and smoky again in July. That's not a new problem — it means the odor was masked, not removed. Our shop is in Chesapeake, so we can be out to walk the source with you the same day.

How we actually get rid of it

Source removal first

Charred material, smoke-loaded attic insulation, carpet pad and filters come out before any machine runs. Nothing deodorizes a house that still holds the source.

Hydroxyl while you stay home

Safe around people, pets and electronics — the right call for families who don't want to move out of the house for a week.

Ozone or thermal fogging

For heavy odor in vacant homes and rentals. Fogging re-creates the path the smoke took so the deodorizer reaches the same cavities.

Ducts, crawlspace, then seal

Negative-air duct cleaning plus crawlspace treatment — a big deal in Chesapeake's vented crawlspaces — then a stain-blocking sealer on framing and drywall.

Chesapeake odors we're called for most

  • Garage fire odor that came up through the bedroom floor
  • Fireplace or wood-stove backdraft smell in the living room
  • Kitchen fire and burnt-food odor that survived repainting
  • Dryer or air handler fire that pushed smoke through the ducts
  • Cigarette smoke in a rental turnover or estate sale property
  • Odor that returns every summer once the humidity climbs

Selling or renting the property? We document the treatment with before-and-after photos and a written scope you can hand to a buyer, tenant or adjuster.

Credentials you can check

365 Restoration is a licensed and insured Virginia restoration contractor. Ask us for our license and certificate of insurance before work starts — we send them on request.

Virginia licensed contractor
License #2705138091 — verifiable with Virginia DPOR
IICRC certified firm — water and fire & smoke
IICRC certified firm #70269754 — water damage restoration (WRT) and fire & smoke restoration (FSRT), with technicians trained to IICRC S500 water, S700 fire and smoke, and S520 mold remediation standards
EPA Lead-Safe certified firm
National certification #NAT-F107699-1 for lead paint work and lead remediation
EPA Lead-Safe certified firm
National certification #NAT-F348269-1 for lead paint work and lead remediation
Asbestos awareness certified
Certificate #NOF178813531-47384-167569
Bloodborne pathogens certified
Certificate #NOF-178818052-352-167569
GoldMorr licensed
GoldMorr mold and mildew restoration license #20266926479
GoldMorr Certified Master Technician — mold treatment
Greg Starling — GoldMorr Certified Master Technician, mold treatment certificate #2026137769
BOI Environmental ozone & hydroxyl remediation
Certificate #BOIE-OHR0000051788
Professional Mold Inspection Institute
Certified mold remediator #CMR0000051782
Xactimate certified estimating
Scopes and estimates written in Xactimate — the platform insurance carriers use
Fully insured
General liability and workers' compensation — certificate of insurance on request
Serving Hampton Roads since 1995
31 years restoring homes and businesses in Virginia
See every license and certificate number

Related pages: smoke damage cleanup in Chesapeake, fire damage restoration, indoor air quality testing, smoke smell removal in Norfolk and before & after photos.

Get the smell checked out

Four quick details and we'll call you back to walk the odor source with you — no cost.

Best time to reach you
Preferred contact time selected: Anytime — call ASAP

See our Privacy Policy and Terms of Service.

(757) 403-9958

Free Chesapeake smoke cleanup & odor removal checklist

A printable PDF with the first 24 hours, what never to do, the professional deodorization sequence and the documentation your insurer will ask for.

No obligation. We'll only follow up to ask if you need help with the cleanup.

Nearby service areas

Our crews dispatch across Hampton Roads and Central Virginia 24/7. Pick the closest city for local response times, neighborhoods and project photos.

Working a claim? Read our insurance & adjuster guide and the IICRC S500/S520/S700 mitigation standards we document every job against.

See the full service-area map

Free odor assessment

Tell us when the smoke happened and where the smell is strongest, and attach photos if you have them. Prefer to talk now? Call (757) 403-9958.

Four quick fields — tell us the type of damage and where it is. Attach photos if you have them and a representative will call you back within two hours.

Requested arrival (optional)

Pick a day and window if you'd like the crew at a specific time. Emergencies are handled 24/7.

How should we reach you?
When should we call you?
Day
Time window

We'll aim for Today Oct 16 · Anytime — call ASAP. Emergencies are handled 24/7.

Photos & documents (optional)

See our Privacy Policy and Terms of Service.

A confirmation email goes to the address above as soon as we receive your request.

Active emergency? Call (757) 403-9958 — we answer 24/7.

365 Restoration · 1720 Lambert Court, Unit I, Chesapeake, Virginia 23320 · Serving Chesapeake and Hampton Roads since 1995.

24/7 emergency responseInsurance claims welcome

VA lic #2705138091. IICRC water + fire & smoke #70269754. Licensed & insured. Xactimate certified. EPA Lead-Safe firm #NAT-F107699-1. EPA Lead-Safe firm #NAT-F348269-1. Asbestos awareness #NOF178813531-47384-167569. Bloodborne pathogens #NOF-178818052-352-167569. GoldMorr mold & mildew lic #20266926479. GoldMorr Certified Master Technician #2026137769. BOI Environmental ozone & hydroxyl #BOIE-OHR0000051788. Professional Mold Inspection Institute #CMR0000051782. Since 1995. 24/7 emergency response. Insurance claims welcome.

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